Careers At Function of Beauty

About Us

Founded by a dream team of world-class cosmetic scientists, MIT engineers, and developers, Function of Beauty creates personalized shampoo and conditioner formulations that are individually filled and formulated based on one’s unique hair type, hair goals, and preferences.

Function of Beauty – Manhattan, NY.

Function of Beauty is responsible for the development and maintenance of outstanding customized solutions for our consumers. The consumer is at the center of what we do, and their needs are important and unique. The chemistry team is responsible for understanding the needs of the consumer, thoughtfully developing and modifying products to meet their needs, and testing and optimizing those products to exceed consumer expectations.

As the leader of one of our key categories, you are responsible for developing, testing and scaling up the ongoing management of our products. The role requires a mix of creative formulation work and careful planning, blending both creative and organized skill sets.

Functions and Responsibilities

  • Identify and evaluate leading products in the market to understand approaches and likely consumer expectations on performance attributes, physical properties of products, and instructions for use
  • Engage in research activities to identify raw materials and technologies to help build a consumer-centric strategy for delivering high quality customized products
  • Develop innovative products utilizing available technologies and ingredients, and creative thinking to develop formulas which meet the needs of consumer
  • Follow all of the brand principles in regards to clean beauty, animal friendly, and natural ingredients.
  • Design stability protocols, and conduct or manage thorough stability testing, including impact of post-adding both color and fragrance, to ensure viable consumer-facing solutions
  • Conduct informal testing to pre-emptively address potential consumer issues and opportunities
  • Provide recommendations, understand, follow and adhere to project cost objectives and timelines developed by supervisor and detailed for each project and develop cost estimates with supervisor
  • Participate in pilot and first production batches and write detailed descriptions of batching procedures to ensure batch reproducibility.
  • Provide finalized formulas in a batch record, ingredients (pricing, MOQ, lead times, contact info) to procurement and production to enable planning and ordering for piloting and full production
  • Identify any consumer need gaps, and help work with the Product team to consider new product solutions to these

Qualifications

  • 3+ years of hand-on laboratory experience developing products with formulation knowledge in various forms
  • BA/BS degree in chemistry or a related science
  • Experience managing product developments from inception, through testing and manufacturing. Ability to troubleshoot stability and other issues
  • Knowledge of safety skills, processes and regulatory requirements
  • Excellent communication, interpersonal, and written skills.
  • Knowledge of the GMP guidelines
  • Excellent time management abilities with the ability to handle multiple projects under extreme deadlines
  • Enthusiastic and passionate about Function of Beauty

Relevant candidates only, submit your cover letter and resume to jobs@functionofbeauty.com

Function of Beauty – Manhattan, NY.

We are looking for an experienced results-driven Back-end Developer who will work to troubleshoot and improve current back-end applications and processes. The Back-end Developer will use his or her understanding of programming languages to analyze current codes, create more efficient processes, solve problems, and create a seamless user experience. You should have excellent communication, project management and computer skills.

Responsibilities

  • Integration of user-facing elements developed by a front-end developer with server-side logic
  • Building reusable code and libraries for future use
  • Optimization of the application for maximum speed and scalability
  • Implementation of security and data protection
  • Design and implementation of data storage solutions
  • Troubleshoot and fix bugs/flaws to ensure the server is running optimally
  • Incorporate standards-based development processes for website and web/mobile applications.
  • Assist with website strategy and planning
  • Responsible for maintaining and developing all parts of a complex service-oriented system
  • Work on the maintenance and improvement of existing data structures
  • Write secure codes
  • Management of hosting environment, including database administration and scaling an application to support load changes
  • Data migration, transformation, and scripting

Skills and Qualifications

  • Excellent analytical and time management skills
  • Hands on experience with programming languages like PHP and MYSQL
  • Bachelor’s Degree or equivalent with 2-5 years’ experience
  • Excellent writing, verbal and organization skills
  • Strong understanding of object-oriented programming

Relevant candidates only, submit your cover letter and resume to jobs@functionofbeauty.com

Function of Beauty – Manhattan, NY.

We are looking for an energetic, customer-centric, strong communicator to join the Function of Beauty Customer Success team! You will be the main point of contact with our customers and their first impression with Function of Beauty. Managing all customer interactions, you’ll be ensuring the highest level of customer satisfaction is met.

Responsibilities

  • Act as the voice of Function of Beauty, on the frontlines, delivering joyful experiences and developing lasting relationships with customers via phone calls, emails, and live chats
  • Provide swift and thorough solutions for customers any time a delivery, transaction or experience with our product doesn’t go as planned, troubleshooting all questions, issues, and complaints quickly and effectively
  • Connect with all customers, creating the best experience by providing above and beyond service
  • Become an expert on Function of Beauty products and brand, including details on our ingredients
  • Constant coordination and communication with all internal teams- shipping, fulfillment, marketing, development, record, and relaying recurring customer feedback and insights

Skills and Qualifications

  • Love and passion for the Function of Beauty brand and mission
  • Able to work full-time and open to a flexible schedule (including evening/overnight, weekend and holiday hours)
  • Experience working with a remote team
  • Experience in a startup environment and / or ecommerce company highly preferred
  • Proficient and technologically savvy; easily able to pick up new programs independently
  • Superior written and oral communication skills and fast at typing!
  • Quick learner, and desire to be a team player with a “no task is too small” attitude
  • Highly organized, positive, upbeat attitude with exceptional work ethic

Relevant candidates only, submit your cover letter and resume to jobs@functionofbeauty.com along with the answers to the following five questions:

  1. What does customer service mean to you?
  2. Describe one customer service scenario you handled particularly well.
  3. What are your strengths and weaknesses when dealing with customers?
  4. What skills do you possess that will allow our customer service team to flourish?
  5. Describe a time when you received excellent customer service.

Function of Beauty – Manhattan, NY.

We are looking for an analytical, hands-on (and awesome) Paid Social Manager with deep experience in strategy and execution across paid social channels including Facebook, Instagram, Snapchat and beyond. As the owner of some of our largest channels, the Paid Social Manager will play a pivotal role in driving Function of Beauty’s rapid growth alongside a highly-motivated (and fun!) team.

Do you save ads from your Instagram feed as inspiration? Do a dance when a new targeting test kills CAC goals? If so, this could be the role for you!

Responsibilities

  • Define strategy, manage, and efficiently scale customer acquisition across Facebook, Instagram, Snapchat and other key paid social channels
  • Independently perform daily bid, budget and creative optimizations to meet aggressive growth targets across all markets
  • Continually test and learn across audiences, bidding strategies, creative, and channel-specific tactics and report out material findings
  • Analyze and report on growth KPIs (CAC, ROAS, CVR, etc.) and track performance to goals on a daily, weekly and monthly basis
  • Collaborate with Creative to produce top-performing ads and brainstorm new testing concepts

Skills and Qualifications

  • 2+ years of hands-on experience scaling paid digital marketing channels and platforms, with paid social (Facebook, Instagram, secondarily Pinterest, Snapchat, Youtube, Twitter) as your main expertise
  • Strong knowledge of Paid Search/Shopping and Display is a plus; if experience is deep enough candidate will have the opportunity to own all of digital
  • Experience in a DTC startup environment or direct-response agency preferred
  • Highly organized data-driven decision maker with exceptional work ethic
  • Able to manage changing initiatives and prioritize work effectively
  • Excellent understanding of paid social media/trends and enthusiastic about its role and growth potential within our wider media mix
  • Experience in international markets is a plus
  • Passionate about customized beauty, and the Function of Beauty brand

Relevant candidates only, submit your cover letter and resume to jobs@functionofbeauty.com

Function of Beauty – Manhattan, NY.

Function of Beauty is looking for an Email & Retention Manager to drive our email marketing and cross-functional customer retention initiatives to excellence. You’ll develop our email channel to better engage our audience, build brand loyalty and equity, and drive revenue. You’ll also help with other retention programs, including Function Plus (our ongoing subscription) and referral. If you’re fascinated by the art and science of customer retention behavior, then read on!

Responsibilities

  • Oversee our email calendar and process workflow, from concepting and coding to deployment and analysis
  • Dream up new campaigns with the Marketing and Creative teams
  • Define key metrics, set targets, and track performance of each email to craft insights that you will share with the department weekly
  • Design A/B tests to improve key retention metrics and ultimately drive growth for the company
  • Use performance analysis to inform our email and retention strategies, such as segmenting customers, determining levers to increase CLV, and managing subscriber health
  • Work with our Technology team to diagnose, maintain, and improve the data and technical infrastructure underlying our email operations, and manage external vendor relationships

Skills and Qualifications

  • 3-5 years of experience in a highly analytical position (including 2+ years in a role involving every facet of email marketing, including HTML coding)
  • Experienced in working with an email service provider, managing email campaigns, and reporting results
  • An analytical problem-solver who uses data to forms hypotheses that synthesize results into recommendations
  • A results-driven go-getter who thrives in a fast-paced environment
  • An Excel pro (bonus if you’re well-versed in SQL!)
  • A team player who can work side-by-side with designers, writers, developers, analysts, and office pets alike

Perks + Benefits of Working at Function of Beauty

  • Medical, Dental and Vision Benefits
  • Annual allowance for free product for you (and your friends/family)
  • Monthly company outings and team fun events
  • And more!

Relevant candidates only, submit your cover letter and resume to jobs@functionofbeauty.com

Function of Beauty – Manhattan, NY.

Function of Beauty is searching for a Junior Marketing Copywriter to join our growing team! You will be responsible for producing strong, bold, and strategic messages that align with our brand and mission, and connect with and engage our customers. Our ideal candidate is someone who has a passion for all things content and a natural ability to tell beauty stories (and you can do it in 140 characters or less, if needed!). Working closely with marketing and creative, you will be responsible for developing and upholding the Function of Beauty tone of voice across all customer channels (including email, social media, videos, ads, print collateral, business presentations, and more).

Responsibilities

  • Write copy that is on-brand and compelling to support all marketing, product launch, and business needs
  • Must be able to excel at various types of marketing copy needs - from emails to website and social content.
  • Perform proofing/editing on all copy to ensure error-free execution
  • Collaborate with the creative team on campaign concepts where copy and art support each other
  • Maintain a copy library and voice guidelines across functions to ensure consistency and alignment
  • Multi-task and work across a variety of projects at different stages, at the same time; ability to project manage your workflow and stay organized is critical!

Skills and Qualifications

  • 2-4 years of experience as a marketing copywriter or related role in a digital environment
  • Bachelor’s degree in Marketing, English, Journalism or related field.
  • Exceptional writing, grammar, and proofreading skills
  • Strong communication, time-management, organization, and research skills.
  • Excellent attention to detail
  • Obsessed with finding new, interesting ways to tell beauty stories in a way that’s unique to Function of Beauty
  • Experience with understanding and interpreting analytics to guide improvements
  • Customer-focused - always working to put out work that resonates with the Function of Beauty audience

Perks + Benefits of Working at Function of Beauty

  • Medical, Dental and Vision Benefits
  • Annual allowance for free product for you (and your friends/family)
  • Monthly company outings and team fun events
  • And more!

Relevant candidates only, submit your cover letter and resume to jobs@functionofbeauty.com

Don't see what you're looking for? Send your cover letter and resume to jobs@functionofbeauty.com