Happy Hair Guarantee

It's our mission to make products that are as unique and wonderful as you. If after trying your first order of custom shampoo at home it's not meeting your standards, please let us know. We truly want to hear from you so we can make it better!

Simply reach out to us at hello@functionofbeauty.com with the details of your concern within 30 days of receipt of your first order and we'll do our best to address your needs! If for some reason we feel we're unable to address your concerns with a free one-time reformulation, we can process a full refund within 30 days of delivery of your first order. Please note, by choosing the one-time free reformulation, we will be unable to refund the original purchase order.

Please note that our Happy Hair Guarantee applies to first time orders only. Orders (including subscription orders) that were not canceled before being filled do not fall under the Happy Hair Guarantee.