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live chat
monday - friday : 8am - 4pm est
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customer service – general inquiries
mail address
116 West Houston, 5th Fl.New York, NY, 10012
Have a question? Our #beautynerds team is here to help! Whether it be a formula question, shipping update, subscription issue or any other inquiry— our friendly and knowledgeable agents have you covered.
You are number one in customer service and ALWAYS so nice and friendly. Plus you respond quickly
I’m very grateful on how easy was the communication and problem solving
Thanks for making the “issue” an easy one to fix
AMAZING customer service. Super quick responses, provided clear and detailed responses, and 100% resolved my issue