20% off your first large shampoo + conditioner set!

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Have a question? We are here to help! Whether you have a formula question, need a shipping update, want to discuss your subscription (or anything else!) — our agents have you covered.

contact us

live chat

monday - friday : 9am - 4pm est
typically replies within 5 minutes

email us

customer service – general inquiries
typically replies within 2-3 days


press + media inquiries at press@functionofbeauty.com

mail address

166 Crosby Street
10th Floor
New York, NY 10012

trusted by customers

You are number one in customer service and ALWAYS so nice and friendly. Plus you respond quickly

I’m very grateful on how easy was the communication and problem solving

Thanks for making the “issue” an easy one to fix

AMAZING customer service. Super quick responses, provided clear and detailed responses, and 100% resolved my issue